FAQ

Access

What is the address of the facility?

Address:〒905-0406 187-1 Kouri, Nakijin Village, Kunigami-gun, Okinawa, Japan 

Map code: 485 692 191*57

Please use Google map. If you use a car navigation system, please use the map code. If you use your car navigation system to search for an address, you may not be able to reach it.

About the Facility

Is there cleaning during my stay?

As part of our commitment to the SDGs (Sustainable Development Goals), we do not normally clean during your stay.

However, we can provide cleaning services for an additional fee. Please consult with us in advance if you wish to do so (we cannot accommodate requests made on the same day).

We also offer free interim cleaning for stays of two weeks or more.
We will contact you in advance to arrange a date.

Can you replenish additional consumables (toilet paper, garbage bags, etc.)?

We do not provide additional replenishment of consumables. Guests are responsible for purchasing their own supplies as needed during their stay.However, if you stay for more than 2 weeks, we will provide additional replenishment.

Are additional towels, soap, hair care, amenities, dish detergent, or laundry detergent available?

We do not provide additional replenishment during your stay. However, if you stay for more than 2 weeks, we will provide additional replenishment.

Do you have towels?

Yes, we will prepare them for you. Face and bath towels are provided in advance for one night for the number of guests staying.

As part of our commitment to the SDGs (Sustainable Development Goals), we do not change towels during your stay. If you need additional towels, please feel free to use the in-room laundry machine or we can provide them for 500 yen per set.

Can you issue a receipt?

Please contact the reservation site for a receipt. We can issue a certificate of stay.

What time is check-out time?

Please check out by 10:00 a.m. Please note that an additional fee may be charged for check-out after 10:00 a.m.

Can I get an additional spare key?

There is no spare key.
Please understand this in advance.

What time is check-in time?

Check-in time is 3:00 p.m.
Please check in early upon arrival as the staff is available until 6:00 pm.

Can I check in early?

Early check-in is not available.
Please understand this in advance.

What is the address of the facility?

Address:〒905-0406 187-1 Kouri, Nakijin Village, Kunigami-gun, Okinawa, Japan 

Map code: 485 692 191*57

Please use Google map. If you use a car navigation system, please use the map code. If you use your car navigation system to search for an address, you may not be able to reach it.